Civic Hotel, Autograph Collection, is a bold, independent boutique hotel in the heart of Surrey City Centre, steps from Surrey Central SkyTrain. Inspired by BC’s artistry, culture and flavours, Civic brings a distinct hospitality experience to travellers, locals and the community around us.

We are looking for people who care about great service, take pride in the details, and enjoy being part of a busy, guest-focused team.

Who You Are

• You care about creating a warm, seamless guest experience  

• You take pride in great hospitality, and the small details that make a stay memorable 

• You are a team player,  enjoy collaborating with colleagues, and bring a positive, professional attitude to the team

• You can multitask and enjoy a fast-paced environment

• You are authentic, brave, accountable and detail-oriented

Why Join Our Team?

• Competitive wages

• Generous hotel and dining discounts at thousands of Marriott properties worldwide

• Career advancement with the hotel and our diverse group of companies

• Convenient location steps from Surrey Central SkyTrain Station

• Company events, including our annual Holiday Party

Apply now to discover your next career opportunity at Civic Hotel!

Role Summary

Reporting to the Catering Operations Manager, the Catering Server will provide food and beverage services to guests with friendliness, enthusiasm, professionalism, and efficiency.

Key Accountabilities

1. Deliver consistent professional, friendly, and engaging service to all guests.

2. Assist guests with informative and helpful responses.

3. Adhere to established policies, procedures, and service standards.

4. Possess comprehensive knowledge of food and beverage items.

5. Follow all safety and sanitation protocols when handling food and beverages.

6. Serve food and beverages, clear tables, and return equipment to designated areas.

7. Maintain safety in service corridors by keeping areas clear to comply with local fire codes.

8. Manage catering equipment and linens responsibly.

9. Address spills and breakages promptly.

10. Assist with the arrangement and movement of tables and chairs as needed.

11. Report any issues or complaints to department leaders.

12. Ensure proper handling, use, and storage of all equipment.

13. Oversee room setups and teardowns.

14. Perform additional duties as assigned.

Education & Experience

• High school diploma

• Serving It Right certificate

• Previous service experience an asset

• Strong interpersonal and problem solving abilities

 Skills & Abilities

• Strong communication and organizational skills

• Highly responsible and reliable

• Capable of performing well under pressure in a fast-paced environment

• Effective team player with the ability to collaborate seamlessly with colleagues

• Attentive to guest needs, maintaining composure and courtesy at all times

• Ability to stand and walk for extended periods during shifts

• Frequent lifting and carrying of items up to 60 lbs

• Occasional kneeling, pushing, and pulling

• Ability to navigate stairs as needed