01 August 2022
Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central SkyTrain Station.
Civic Hotel proudly stands at the intersection of now and next, the great city center’s icon.
Why Join Our Team?
Civic Hotel offers our team members a variety of benefits, including competitive wages, generous hotel and food discounts at thousands of Marriott global properties, and the ability to advance your career through training and development opportunities! As a part of Century Group, career growth opportunities are available within other areas of hospitality and expand across a diverse group of companies and corporate divisions. Apply now to discover your next career move!
Reporting to the Catering Services Manager the banquet server will serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
Bartending experience is an asset.
Serve food and beverage items
Clear tables and return all equipment to their respective areas
Retrieve all reusable food items and place them on a separate queen Mary, as provided
Ensure service corridor safety by transporting all equipment in the proper manner
Be responsible for handling of all equipment and linens
Ensure that all spills and breakage are attended to immediately
Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor
Consistently offer professional, friendly and engaging service
Assist guests in an informative and helpful way
Follow policies, procedures and service standards
Have full knowledge of food and beverage related items
Follow all safety and sanitation policies when handling food and beverage
Assist in moving any tables and chairs as assigned
Inform supervisor of any problems or complaints
Responsible for the proper handling of all equipment and ensuring proper storage after use
Responsible for room setups and tear down
Constant standing and walking throughout shift
Frequent lifting and carrying up to 25 lbs.
Occasional kneeling, pushing and pulling
This position requires varied shifts availability, including evenings, late night and weekends
Education and Experience
High school diploma
Serving it right certificate
Previous service experience is required
Skills and Abilities
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work well under pressure in a fast paced environment
Ability to focus attention on guest needs, remaining calm and courteous at all times
Excellent communication and organizational skills
An independent boutique hotel located in Surrey’s new City Centre.