Century Group

Property Manager


POSTED
15 September 2022


LOCATION
Delta, BC




Role Summary 

Reporting to the Senior Operations Manager, Residential Properties, the Property Manager’s primary responsibility is for the satisfactory day to day assistance in managing the residential portfolio, including all administrative work. In this role you will be responsible for the management and administration of assigned residential rental properties. You will proactively approach the day to day activities of your properties, as well as in determining, establishing and implementing effective operating procedures.


Key Accountabilities

  • All administrative duties required for the residential portfolio
  • Ensure all Property Management policies, procedures and operations are executed to standard
  • Maintain a positive attitude and professional working relationship with employees, tenants, visitors, and contractors
  • Oversee and supervise the completion of job tasks and duties by the Resident Manager and Property Administrators
  • Provide input and recommendations to the Senior Operations Manager, Residential  Properties in respect to employee performance.
  • Conduct tenant relations with the intent of achieving and maintaining a high level of tenant satisfaction 
  • Strive for as close as possible to 100% occupancy, including ensuring that suites are rent-ready on the first day of the month
  • Conduct weekly property/building inspections, preliminary inspections, create General Contractor sheets for turn over units.
  • Ensure that accounts receivables are collected on a timely basis 
  • Follow-up on outstanding rents by calling/tracking down tenants. Deal with arrears and past tenant accounts sent to Credit Bureau, File for RTB, and attend Arbitration Hearings Provide feedback to Senior Operations Manager, Residential Properties on building issues, tenant feedback, and leasing
  •  Ensure that proper fire and life safety procedures are enforced at all times (i.e. coordinate fire drills, smoke detector tests, evacuation plan tests) via collaboration with the Safety Coordinator 
  • Stay highly organized to ensure required paperwork and forms are completed accurately and on-time, and formatted according to company standards 
  • Prepare a wide variety of documents based on information received from multiple sources. This includes thorough proofreading and may include making editorial suggestions 
  • Assist with annual budget preparations 
  • Maintain up to date staff manuals for policies and procedures
  • Enter all pertinent information into our software program (Yardi) 
  • Follow company guidelines
  • Other duties as assigned


Education & Experience

  • Three (3) or more years of experience in residential property/asset management. 
  • Two (2) or more years of direct leadership experience in a property management role
  • Three (3) or more years of customer service/tenant relations experience


Required Knowledge, Skills & Abilities

  • Experience producing budgets and strategizing cost effectiveness. 
  • Yardi experience is an asset 
  • Knowledge of the Residential Tenancy Act (RTA) is required
  • Valid Driver's Licence and a vehicle are required as some sit visits will be needed
  • Google Workspace experience (Google Docs, Google Sheets, Gmail etc.) is an asset
  • Strong computer skills and the ability to learn new softwares and programs quickly
  • Strong problem solving skills
  • A keen eye for detail is required
  • Excellent Customer Service with strong verbal and written communication skills
  • Ability to maintain integrity in relationships with co-workers and external customers



We Offer

Competitive pay, Extended Health & Dental, Group Life Insurance, Long Term Disability, AD&D, EFAP, Pension Plan, RRSP, Training & Career Development.


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Century Group

Century Group

A fast-growing real estate development company building communities that transform lives.

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