Civic Hotel

Security Officer (Full-time) - Civic Hotel

19 January 2023

Surrey, BC

Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central SkyTrain Station.

Civic Hotel proudly stands at the intersection of now and next, the great city center’s icon. 

Why Join Our Team?

Civic Hotel offers our team members a variety of benefits, including competitive wages, extended health and dental, generous hotel and food discounts at thousands of Marriott global properties, and the ability to advance your career through training and development opportunities! As a part of Century Group, career growth opportunities are available within other areas of hospitality and expand across a diverse group of companies and corporate divisions. Apply now to discover your next career move!

Role Summary

Reporting to the Security Manager, this role will be responsible for the safety and security of staff, guests, property and equipment at 3 Civic Plaza/Civic Hotel - Autograph Collection

Key Accountabilities

  1. Provide excellent service to guests, residents, employees and the general public.

  2. Maintain safety and protect the facility and property from any real or perceived threats.

  3. Proactively patrol and monitor the property to prevent fire, theft, and vandalism.

  4. Monitor all access points and provide access as needed.

  5. Assist the public, contractors and others in accessing the facility.

  6. Conduct routine visual inspections of the building (maintenance issues, repairs, etc).

  7. Respond to all building/hotel emergencies, including guest and facility related emergencies.

  8. Assist with the emergency procedures, including fire alarms, evacuation or lockdown.

  9. Complete Incident Reports and Administrative duties as required.

  10. Perform other related duties as required.

Education and Experience

  • Valid BC Security Worker License

  • Occupational First Aid Level 1

  • Minimum of 3 years’ experience in a similar role in the Hotel, Residential or customer service industry

Skills and Abilities

  • Mentally and physically able to deal with assigned tasks

  • Physically able to withstand extensive periods of walking, sitting, and standing

  • Ability to work day, afternoon and overnight shifts as required

  • Ability to work independently with minimal supervision as well as part of a team

  • Knowledge of CCTV and access control systems

  • Excellent Service attitude, Communication and conflict resolution skills

  • Fluent in English with additional language(s) an asset.



Civic Hotel

Civic Hotel logo

An independent boutique hotel located in Surrey’s new City Centre.