Civic Hotel

Catering Sales Manager (Temporary, 14 Months) - Civic Hotel

19 January 2023

Surrey, BC

Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central SkyTrain Station.

Civic Hotel proudly stands at the intersection of now and next, the great city center’s icon. 

Why Join Our Team?

Civic Hotel offers our team members a variety of benefits, including competitive wages, generous hotel and food discounts at thousands of Marriott global properties, and the ability to advance your career through training and development opportunities! As a part of Century Group, career growth opportunities are available within other areas of hospitality and expand across a diverse group of companies and corporate divisions. Apply now to discover your next career move!

Role Summary

Reporting to the General Manager, the Catering Sales Manager will focus on selling meeting, convention, and social events while providing superior customer service and maximizing operational efficiencies and profitability.

Key Accountabilities

  • Creates and implements a sales plan with measurable objectives that supports the hotels overall strategy. This includes preparing and submitting quarterly and monthly action plans, which include sales campaigns, trade shows, and hotel promotions.
  • Achieves timely and accurate processing of professional quotes, contracts, reports, and client correspondence by proficiency in administrative duties, including maintaining accurate and organized files and records, and completing documentation related to sales function.
  • Showcasing the property to new and existing clients, to build and maintain positive and profitable relationships. Conduct site tours as well as virtual, in-person and written presentations.
  • Completing property RFPs and bids by set deadlines.
  • Working in tandem with the Sales Manager, Events Manager, and Catering Operations Manager to utilize meeting space as a revenue generator for the entire property.
  • Work cohesively with the hotel leadership team to communicate definite business booked with the details agreed upon to ensure success for our guests through the operations team.
  • Analyzes sales to determine profitability based on business on the books & opportunities within the market.
  • Identifies and analyzes competition, both locally and regionally to shift market share to our property.
  • Maintains industry and professional expertise by participating actively in industry and/or professional events and conferences, reviewing relevant industry communication and analyst reports.
  • Attends community events and fosters the positive image of the hotel within the community.
  • Provides guidance to Hotel associates on sales issues as they relate to the operation.
  • Other duties as required.

Education and Experience

  • Diploma or degree in related area preferred
  • A minimum of 3 years of sales and/or catering experience in a premium hotel or similar environment

Skills and Abilities

  • Proven ability and eagerness to sell and meet and set sales and performance targets
  • Strong oral and written communication skills are required
  • Extensive knowledge in meetings and events along with demonstrated interest in industry trends
  • Demonstrates a superior customer service attitude with internal and external contacts
  • Independent, self-starter, with ability to prioritize multiple tasks & competing priorities
  • Advanced computer skills, experience with Google workspace and sales & event management systems is beneficial (Marriott’s CI-TY preferred)
  • Professional appearance and attitude
  • An outgoing personality with courteous social skills in group situations
  • Ability to travel locally



Civic Hotel

Civic Hotel logo

An independent boutique hotel located in Surrey’s new City Centre.