Civic Hotel

Maintenance Technician (Full-time) - Civic Hotel

19 January 2023

Surrey, BC

Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central SkyTrain Station.

Civic Hotel proudly stands at the intersection of now and next, the great city center’s icon. 

Why Join Our Team?

Civic Hotel offers our team members a variety of benefits, including competitive wages, extended health and dental, generous hotel and food discounts at thousands of Marriott global properties, and the ability to advance your career through training and development opportunities! As a part of Century Group, career growth opportunities are available within other areas of hospitality and expand across a diverse group of companies and corporate divisions. Apply now to discover your next career move!

Role Summary

Reporting to the Chief Engineer, the Maintenance Technician will play a critical role in maintaining general condition of the property with regards to all aspects. Maintains a professional and pleasant attitude and provides excellent customer service to ensure customer satisfaction. Promptly complete maintenance request work orders from all departments and participates in the hotel’s preventive maintenance program.

Key Accountabilities

  1. Performs minor and major repair of the building and associated equipment, including, but not limited to, Mechanical, Plumbing, Drywall & Millwork repairs, Access Control, Pool and Spa equipment etc.

  2. Perform work in accordance with preventive maintenance program

  3. Perform basic HVAC+Controls, Electrical, Plumbing, Carpentry, Painting and Preventive Maintenance work orders

  4. Performs daily review and readings (where applicable) on Mechanical & Electrical Equipment and Pool/Spa chemicals

  5. Cleans and inspect the pool and spa, maintain/treat water with proper chemicals and levels.

  6. Complete daily, weekly and monthly checklists on building equipment maintenance procedures and maintains records of scheduled maintenance procedures

  7. Repair electrical equipment and control circuits; replace faulty electrical switches; repairs refrigeration equipment, etc.

  8. Troubleshoot and repair electrical locks and control panels to maintain building security.

  9. Report maintenance problems, safety hazards, accidents, or injuries; and properly store flammable materials

  10. Respond to emergency situations/events and maintenance requests as required

  11. Assist with the renovation/remodeling of buildings; repairs plaster and drywall; paints building structures

  12. Maintain cleanliness and organisation of the work area(s) which includes inventories, requisition (receipt and storage), trash removal and clean up

  13. Maintain complete records of scheduled maintenance procedures and complete knowledge of and comply with all departmental policies, service procedures, and standards

  14. Maintain inventory of essential tools and spare parts. Research and prepare the necessary purchasing paperwork for approval and receive accordingly

  15. Perform outside custodial duties such as snow removal as required

  16. Conduct and complete other works relevant and required of the position

  17. On call and after hours work as required

  18. Actively participates in the rotational on call schedule

  19. Schedule may include weekend and or afternoon (2pm to 10:30pm) shifts

Education and Experience

Minimum of 5 years previous experience in a similar capacity, preferably in a luxury to ultra-luxury hotel environment. Ability to take courses relevant/required of the position (at company expense).

Skills and Abilities

  • Effectively read and translate Building Drawings and Operations & Maintenance Manuals.

  • Proven ability to drywall, paint and repair millwork

  • Must be self-directed, motivated and demonstrates exceptional service, interpersonal and analytical skills.

  • Exceptional organisational abilities and natural skill for multi-tasking and prioritizing in a fast-paced work environment.

  • Outstanding ability to communicate clearly, concisely, and openly in all interactions, both verbal and written.

  • Basic working knowledge of building maintenance, electrical, plumbing and HVAC+controls, and IT equipment.

  • Knowledge of proper chemical handling and disposal; working knowledge of health codes, power and hand tools, meters, etc.

  • Maintain a flexible schedule to meet the business needs of a 24/7 hotel environment, including weekends, evenings and holidays. Available for emergency calls.

  • Effectively troubleshoot, diagnose & rectify building related problems.

  • Exemplify Core Values and enjoy working in a culture of accountability.



Civic Hotel

Civic Hotel logo

An independent boutique hotel located in Surrey’s new City Centre.