Role Summary

Reporting to the Chief Engineer and Director of Operations, the Maintenance Technician will play a critical role in maintaining the general condition of the property with regards to all aspects. Maintains a professional and pleasant attitude and provides excellent customer service to ensure customer satisfaction. Promptly complete maintenance request work orders from all departments and participate in the hotel’s preventive maintenance program.

Key Accountabilities

• Performs minor and major repair of the building and associated hotel equipment, including, but not limited to, Mechanical, Plumbing, Painting, Drywall & Millwork repairs, Access Control, Pool and Spa equipment etc.
• Performs daily review and readings on Mechanical & Electrical Equipment and Pool/Spa chemicals.
• Report maintenance problems, safety hazards, accidents, or injuries; and properly store flammable materials.
• Maintain cleanliness and organization of the work area(s) which includes inventories, requisition (receipt and storage), trash removal and clean up
• Perform outside custodial duties such as snow removal as required.
• Actively participates in the rotational on call schedule and after hours work as required.

Education and Experience

Minimum of 1 year previous experience in a similar capacity, preferably in a hotel environment. Ability to take courses relevant/required of the position (at company expense).

Skills and Abilities

• Effectively read and translate Building Drawings and Operations & Maintenance Manuals.
• Proven ability to drywall, paint and repair millwork
• Must be self-directed, motivated and demonstrates exceptional service, interpersonal and analytical skills.
• Exceptional organizational abilities and natural skill for multi-tasking and prioritizing in a fast-paced work environment.
• Outstanding ability to communicate clearly, concisely, and openly in all interactions, both verbal and written.
• Basic working knowledge of building maintenance, electrical, plumbing and HVAC + controls, and IT equipment.
• Knowledge of proper chemical handling and disposal; working knowledge of health codes, power and hand tools, meters, etc.
• Effectively troubleshoot, diagnose & rectify building related problems.
• Exemplify Core Values and enjoy working in a culture of accountability.
• Schedule may include weekends, evenings and holidays.

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