Civic Hotel

Catering Server (Casual) - Civic Hotel

15 March 2023

Surrey, BC

Civic Hotel, Autograph Collection, is a bold landmark that merges BC’s artistry, culture and flavours with the spirit of entrepreneurial discovery — an independent, boutique hotel located in the heart of Surrey City and next to Surrey Central SkyTrain Station.

Civic Hotel proudly stands at the intersection of now and next, the great city center’s icon. 

Why Join Our Team?

Civic Hotel offers our team members a variety of benefits, including competitive wages, generous hotel and food discounts at thousands of Marriott global properties, and the ability to advance your career through training and development opportunities! As a part of Century Group, career growth opportunities are available within other areas of hospitality and expand across a diverse group of companies and corporate divisions. Apply now to discover your next career move!

Role Summary

Reporting to the Catering Services Manager the banquet server will serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner.
Bartending experience is an asset.

Key Accountabilities

  1. Serve food and beverage items

  2. Clear tables and return all equipment to their respective areas

  3. Retrieve all reusable food items and place them on a separate queen Mary, as provided

  4. Ensure service corridor safety by transporting all equipment in the proper manner

  5. Be responsible for handling of all equipment and linens

  6. Ensure that all spills and breakage are attended to immediately

  7. Gather all equipment necessary to service a function and maintain a clear and immaculate service corridor

  8. Consistently offer professional, friendly and engaging service

  9. Assist guests in an informative and helpful way

  10. Follow policies, procedures and service standards

  11. Have full knowledge of food and beverage related items

  12. Follow all safety and sanitation policies when handling food and beverage

  13. Assist in moving any tables and chairs as assigned

  14. Inform supervisor of any problems or complaints

  15. Responsible for the proper handling of all equipment and ensuring proper storage after use

  16. Responsible for room setups and tear down

  17. Constant standing and walking throughout shift

  18. Frequent lifting and carrying up to 25 lbs.

  19. Occasional kneeling, pushing and pulling

  20. This position requires varied shifts availability, including evenings, late night and weekends

Education and Experience

  • High school diploma

  • Serving it right certificate

  • Previous service experience is required

Skills and Abilities

  • Strong interpersonal and problem solving abilities

  • Highly responsible & reliable

  • Ability to work well under pressure in a fast paced environment

  • Ability to focus attention on guest needs, remaining calm and courteous at all times

  • Excellent communication and organizational skills


Civic Hotel

Civic Hotel logo

An independent boutique hotel located in Surrey’s new City Centre.